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Frequently Asked Questions |
| | FeesBay.com is the world's only Auction Site to Offer a Network Plan. | | For buyers,
this means finding great deals on all kinds of items. Everything from
antiques to brand new computers can be found on FeesBay.com. | For sellers,
the ability to market your product to millions of daily visitors makes
using FeesBay.com one of the most efficient ways to sell just about
anything. Plus you make money from the selling fees of any one you introduce,
| | For all, FeesBay.com is a great place to connect with others who share a common interest. | | And it all takes place in a safe environment. | | Most
of the selling on FeesBay.com occurs in an auction or Buy It Now
format. It all begins when the seller posts the item on FeesBay.com for
a specified duration of time. | | Potential buyers search for items and place bids on those they are interested in purchasing. | | The
person who chooses to Buy It Now, or the person who placed the highest
bid at the close of an auction is the winner. At this point, the buyer
and seller make arrangements for payment and shipping. | | After
payment is made and the item is delivered, the buyer and seller leave
feedback on each other in FeesBay.com's Feedback Forum. | | Now that you have the basics. Happy Auctioning!. |
How do I bid?Bidding on FeesBay.com Auctions is easy. Just follow the steps below:
- First, register with FeesBay.com Auctions.
- After
signing in to FeesBay.com Auctions, search or browse the various
auctions categories. When you find something that you want, look for
the bid box (titled "Place Bid") on that item's auction page.
- Click on "Review Bid." You'll get one of the following confirmation messages:
- High Bid confirmation:
If your bid is the highest, you will be notified of this fact. If you
wish to cancel your bid, you must do so now from this preview page.
Bids cannot be retracted once confirmed.
- Outbid confirmation:
Another bidder might have placed a bid using automatic bidding, in
which case an updated bid was placed on their behalf and you were
automatically outbid. If this does happen and you want to bid again,
return to the auction page and enter a higher amount.
- Bid is below reserve price confirmation:
In some cases, a seller may set a reserve price, which is the lowest
price the seller is willing to accept. Any bid less than the reserve
price will not win the auction. If this happens and you want to bid
again, return to the auction page and enter a higher amount.
- Once
you've previewed your bid and confirmed that everything is in order,
click on "Place Bid." This is the final step to submitting your bid.
- As
you wait for the auction to close, you will receive notifications if
you have been outbid. You can always return to the auction and enter a
higher bid.
- When the auction closes and you are the
high bidder, you will get an email at the end of the auction.
Buy Out
Do not wait for the auction to end, get the item immediately? When you see the BUY OUT
icon next to a listing or see a Buy Out price listed on an item
page, you have a special opportunity to get that item right away
without waiting for an online auction to end. Using Buy Out is simple Step 1: Look for items with a Buy Out price. You can easily identify Buy-It-Now items on View Item pages and category listings. Step 2: Click the "Buy-Out" button and enter your user name and password. Step 3: You'll see a Buy Out confirmation message. The auction will be ended immediately and the item is yours. Step 4: Pay for the item, and the seller ships it to you. Important Note: Shipping
and handling charges are not included within the Buy-Out price. You
may need to contact the seller to determine the total price of the
item, including any shipping and handling charges that may be added to
the Buy-It-Now price.
Some auctions have a reserve price, a hidden minimum
price, on their item. The reserve price is the lowest price the seller
is willing to accept for the auction item. When
posting an auction, a seller sets a starting price. This amount is
usually low, allowing the seller to attract bidders who then drive up
the price naturally, by placing bids. The
seller can also choose to set a reserve price. This price is higher
than the starting price. If the reserve price isn't met by the close of
the auction, the item won't be sold. Neither the bidder nor the seller
will be under obligation to complete the sale, and no contact
information will be exchanged. If an
auction has a reserve price that hasn't yet been met, this information
will be listed in the Notes section of the auction. Seller
usually specifies a reserve price if they are not sure of the real
value of an item and wants to reserve the right to not sell if the
market value is less than expected. When
you're bidding in a Reserve Price Auction, bid as usual, entering the
maximum amount you're willing to pay for the item. Watch the label next
to the current price to see whether the reserve price has been met.
Until you see that the reserve price has been met, there have been no
successful bids in the auction. Once the reserve has been met, the item
will sell to the highest bidder when the auction closes. If
your maximum bid is the first to meet or exceed the reserve price, the
effective bid displayed will automatically be raised to the reserve
price. What is Proxy Bidding?
Proxy Bidding allows you to enter the maximum amount you are willing to
pay for an item in the bid box so that you do not have to watch the
item every minute in order to increase your bid. The system monitors
the item for you and bids in your behalf until you have either won the
item or until another bidder places a bid higher than the amount you
set in the system. To increase your proxy bid
amount, simply place another bid in the bid box for a higher amount
than your original bid. This will let our system know that you are
raising your proxy bid. How long does it take for newly listed items to be available in the search function? When
you list an item on FeesBay.com, the system immediately is updated to
include your item information and your item is added to our system
database and can be found by using the item number, browsing
categories, or search for keywords included in your item title or
description. The item also will be listed in your account manager under
the link selling. How long should I wait for the seller to contact me? It
is suggested, but not required, that members involved in a transaction
on FeesBay.com contact each other within three business days after the
listing ends. This does not include weekends or holidays. Please
note that an emergency, illness, or computer problem may keep the
seller from contacting you immediately. If the seller doesn't respond
to email messages, you can request the seller's phone number. If
you are unable to contact the seller via email or telephone after a
reasonable amount of time, you are no longer responsible for purchasing
the item. At this point, you might consider leaving feedback to alert
other buyers about your experience with the seller. How do I edit my listing? You can add or change information found in the item description as long as the listing meets the following criteria: - If the listing is still has no bids, you can edit the entire listing description as you want.
- If the listing has any bids, you can only add to the item description.
To
add or change the listing, information, login to your account, click on
the link Selling and browse to the item you want to add or change its
information, then click on the link Edit for that listing and you will
be able to do it the way it should be. FeesBay.com Auctions GlossaryAuto Resubmit: This
option for sellers automatically resubmits your auction if your item is
not sold when the auction closes. The auction reopens with the same
information. Automatic Bidding: The system automatically
places bids on your behalf at the lowest possible increments. You enter
the highest amount you are willing to pay, then the computer goes to
work for you. The goal is for you to win your item at the lowest
possible price. Your maximum bid amount is placed only when another
bidder has actually bid up to that amount. Buy Price:
The price at which the seller is willing to sell the listed item. The
auction closes automatically when a bidder meets the buy price. Credit Card Verification:
Credit card verification is an added step to ensure a safe environment
for auction participants. Your credit card will not be charged. All
sellers are required to provide a credit card to verify their identity
before they can sell. Bidders may participate in auctions without
providing a credit card. Length of Auction: The number of days people can bid on your auction. You select a length of time from two to fourteen days. Minimum Bidder Rating:
This option determines which bidders are required to provide credit
card verification before bidding on your auction. The default rating is
None -- this means that no bidder is required to enter a card number.
Select a rating number and any bidder with a lower rating number will
be required to enter their credit card number; set it to All Bidders to
require every bidder to enter their credit card number. Note: we
currently do not have credit card verification available in all
countries, therefore if minimum ratings are enabled users from those
countries may be blocked from bidding. Photo Upload: Photo Upload is a feature for adding photos to your auctions using the FeesBay.com Auctions submission process. Register:
In order to place a bid or sell an item you need to register at
FeesBay.com. Registration is free and it is required. This helps
provide all participants with a safer environment to buy and sell. Your
registration information is private. Reserve Price: The
reserve price is the lowest price at which a seller is willing to sell
an item. The seller sets a "Starting Price" and allows buyers to drive
up the price by placing bids. If at the close of auction, the bidders
have not met the reserve price, the seller is not obligated to sell. Sales Policies: As a seller, you choose how you want your transactions to proceed. There are three things you need to specify: - Decide
what types of payment you are willing to accept from buyers (personal
checks, cashiers checks, money orders, credit cards, or payment via an
escrow service).
- Specify who pays the shipping costs -- you or the buyer.
- Indicate whether you will ship the item after the close of the auction or after you receive payment.
Starting Price:
All bidding for your item will start at this price. Please keep this
amount as low as possible. Bids below this amount will not be accepted.
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